3 Things Your BH Billing Software Must Have

by | Jan 28, 2019 | Information Technology

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Running a behavioral health clinic means you need to stay on top of a lot of things. Providing care to people with underlying medical conditions as well as socioeconomic determinants do a lot to lower your facility’s low-compliance rates, though. That’s why there’s a need to find better ways to integrate medical care and behavioral health services. That’s where a behavioral health billing software comes in.

But not all programs are equal. The challenge is to find a solution that’s going to improve care delivery processes in your organization. Here are a few tips to help you achieve that.

Setting needs

One of the things you’ll also need to consider when you look for software options is your setting. If you run an outpatient clinic, your needs will be quite different from someone who works in a private office or large inpatient rehabilitation center, Capterra said. Factor that into your decision.

Addresses financial issues

Find software that will make it easy for you to improve your clinic’s service delivery model by addressing financial barriers. With a behavioral health billing software, payment collections are going to be streamlined and much easier. Because the software tracks every important point of contact, from the first phone call through every appointment scheduled and every treatment received, billing and reimbursement can be done with ease.

Field-specific features

Check for specific features. Pick software that provides coding guidelines unique to psychiatric care, especially to counseling sessions and the like. If your facility offers virtual office visits, you’ll need to check if the software offers another set of billing codes that match, so find out if the system will automate adding mental health modifiers to your bills. With features specific to your practice, you can streamline your billing practices and processes in no time.