Knowing a little bit about the retailer from whom new carpet is being purchased can a long way towards satisfaction with the sale after the fact. But what are newbie carpet purchasers supposed to inquire about? Here are the top questions to ask a carpet dealer in Glenview.
How long has the business been operating?
This may be the single most important question to ask as it is a real-life indicator of how established the business is and how reliable they are. A company that has been in business for a good number of years must be doing something right as they have the sustained sales and large customer base to keep operating. Any business that has changed their name recently should definitely be more researched to make sure that they are not a shady company that simply changed their name when things get tough or when they develop a bad reputation.
What is included in the advertised price?
Not all carpet is priced equal. There may be a carpet dealer in Glenview that includes padding and installation in the price while another may not. Make sure to ask what type of padding is included, for instance is it top-of-the-line or an economy version. Also, ask how the carper is being measured at that price, some retailers may measure by square foot, some measure in square yards, and some may even measure in square meters.
Is the crew who will be performing the installation bonded and insured?
If an accident happens and someone is injured on the homeowners property, or if someone from the crew inadvertently damages something in the home while working, their insurance should certainly cover it. Never let anyone install anything in the home who cannot provide legitimate proof of insurance. Many homeowners insurance will not cover any form of personal injury or damage that is the fault of an uninsured work crew. This would leave the homeowner to pay expenses or bills out-of-pocket. It is simply not worth it to overlook this simple facet.
It is always best to do business with a carpet retailer who has established a great reputation for customer satisfaction. A company such as American Carpet Distributors will never let the purchaser down with shoddy workmanship or less-than-stellar product.