When a consumer buys a defective product, it is often referred to as a “lemon.” In order to protect consumers from being stuck with expensive lemons, many states have enacted so-called “lemon laws.” These laws provide remedies for consumers who have purchased defective products.
Under Wisconsin’s lemon law, for example, a consumer who has purchased a defective vehicle may be entitled to a refund or replacement vehicle. The law also provides for certain repairs to be made at the manufacturer’s expense.
Wisconsin’s lemon law is one of the most consumer-friendly in the nation. If your vehicle has a serious defect that affects its use, safety, or value, and the dealer can’t fix it after a reasonable number of attempts, you may be entitled to a refund or replacement. The law also applies if the same problem occurs again after you’ve received a replacement vehicle.
To take advantage of the lemon law, you must first notify the manufacturer or dealer in writing of the problem and give them a reasonable chance to fix it. If they can’t or won’t, you can contact the Wisconsin Department of Consumer Protection (DCP) for help. You may be asked to file a complaint with the DCP and participate in arbitration, but if you win, you could receive a refund for your down payment, monthly payments, taxes, license fees, and other costs. You may also be reimbursed for towing and rental car expenses.
If you believe that you have purchased a lemon, it is important to consult an experienced attorney who can advise you of your rights under the law. To learn more, please visit Krohn & Moss, Ltd. Consumer Law Center now.
