Car buying should always be a positive experience. Savvy shoppers in Philadelphia who look for the telltale signs of top car dealerships report high levels of satisfaction with the customer service they receive before, during, and after the purchase.
Knowing the key factors that make car dealerships a great place to shop makes it easy to find your next new, used, or certified pre-owned vehicle.
Top Reviews
Online ratings and reviews are an ideal place to start reviewing any car dealerships in the area. Look for positive feedback patterns and provide specific information as to experiences the shoppers had at the location.
Facebook, Twitter, and other social media sites are also helpful in communicating with the dealership while you are doing your research. Asking questions through social media or through online chat on the dealership website is a good indication of the type of customer service you can expect.
Inventory
All dealerships provide information about the on-hand inventory on their website. This should be easy to search for and include new, used, and certified pre-owned vehicles currently in stock.
Keep in mind, inventory can change rapidly as vehicles are sold, so be sure to call ahead to the dealership and confirm the vehicle is there. Scheduling a test drive is also a good idea to streamline the vehicle purchase process.
In addition, be sure to ask about sales, promotions, and specials. Most Car dealerships Philadelphia also provide online financing pre-approval, which is always helpful to have before you start shopping.